We hope that you love your purchase from One Golden Thread. If for any reason you are not completely satisfied with your purchase we accept returns within 30 days of the original purchase.   

The exception is the face wrap, where all sales are final. Due the nature of these products and our times, we do not accept returns or exchanges on the face wrap.

Refunds will be made in the form of original payment within two weeks of receiving the goods back in our warehouse.

Exchanges will also be accepted. If you need to exchange it, send us an email at

E-gift cards and final sale items cannot be returned or refunded.

If you do not see an answer to your question above, please send us an email at We’d love to hear from you!